Contact Us

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At VIR, our mission is to improve lives by providing high quality, all natural grooming products to men and partnering with nonprofits to help those in need both here in America and abroad. Groom and Give.

Return Policy

Return Policy

You may return new, unopened, or unused items purchased from virformen.com within 30 days of delivery. A credit will be issued to your credit card for the cost of the item(s) minus the original shipping cost. Return postage/insurance is your responsibility.

To return your product, you should mail your product to:
8725 Columbine Road
#46046
Eden Prairie, MN, 55344, United States.

If your item was delivered to you in a damaged state, you may return your item within 30 days of delivery for a replacement. Items must be returned in their original packaging and virformen.com will pay the return shipping costs for any damaged items.

Items are not returnable if the case/product has obviously been marked, handled or opened in any way.

Claims for missing items must be received within 3 days of receipt of order. Please send an email to info@virformen.com regarding missing items.

Credit card companies generally post reversed charges on your next billing cycle.


WholeSale Return Policy

VIR products have a shelf life of 10 years if the product is unopened and kept out of direct expose to the sun, in a climate-controlled environment.

You may return new, unopened, or unused items purchased wholesale from virformen.com.

Client Returns:   We understand that clients purchase products and then change their mind, have a reaction to the product, or don't like it. In these cases, and if the product is unable to be put back on the retail shelf to sell, you may return the product back to us if the client has only used it a few times. We will not accept returns for products that have obviously been used multiple times. If the container is more than 1/3 empty we will not accept the return.

A credit will be issued to your credit card for the cost of the item(s) minus the original shipping cost. Return postage/insurance is your responsibility.

To return your product, you should mail your product to:
8725 Columbine Road
#46046
Eden Prairie, MN 55344, United States.

If your item was delivered to you in a damaged state, you may return your item within 30 days of delivery for a replacement. Items must be returned in their original packaging and virformen.com will pay the return shipping costs for any damaged items.

Claims for missing items must be received within 3 days of receipt order. Please send an email to info@virformen.com regarding missing items.

Credit card companies generally post reversed charges on your next billing cycle.